Legal Terms
Terms of Use and Editorial Disclaimers
We publish logistical guides and run a booking request desk for travellers visiting River Rock Casino Resort in Richmond, British Columbia. By accessing this website or sending a reservation request, you accept these terms of use.
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Independent Editorial Scope and Fact Checking
We operate as an independent travel editorial desk. We are not owned by, operated by, or affiliated with River Rock Casino Resort, Petroglyph Development Group, Musqueam Capital Corp, or the British Columbia Lottery Corporation (BCLC). Commercial gaming on the property is conducted by BCLC and regulated by the Independent Gambling Control Office (IGCO).
Our reviews, drive-time assessments, parking guides, and transit notes reflect our direct observations and verified facts from published records. However, hotel policies, room rates, menu offerings, transit schedules, and garage fees change over time. While we update our editorial records regularly, we do not guarantee that every rate, amenity, or schedule on this site remains current at the exact moment of your visit. For binding terms, official room pricing, and event ticketing, you should always verify details directly with the venue on riverrock.com.
Reservation Requests and Partner Contracts
When you submit a form on our reservation request desk, you are requesting pricing, availability checking, or booking assistance for your stay. Submitting a request form does not guarantee a secured room, a specific floor, or a locked-in rate.
Any eventual hotel reservation, payment transaction, deposit requirement, or room agreement is strictly between you and River Rock Casino Resort or the third-party booking provider that completes your reservation. We are not a party to the hotel contract, nor do we handle guest check-ins, credit card authorization holds, or stay cancellations. For details on how we earn affiliate compensation when a stay is confirmed, please review how this site earns.
No Warranties and Limitation of Liability
This website and all content on it are provided on an 'as is' and 'as available' basis without warranties of any kind, whether express or implied. We do not warrant that site features will remain uninterrupted or error-free, or that drive-time estimates will account for sudden traffic delays at the George Massey Tunnel, Oak Street Bridge, or Vancouver International Airport (YVR) approaches.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this site, reliance on published driving route directions, transit fare summaries, or any check-in complications experienced at the hotel property.
Age Restrictions and Regulatory Compliance
Hotel check-in at River Rock Casino Resort requires a primary guest who is 19 years of age or older with valid photo identification and a matching payment card. Entrance to the casino gaming floor is strictly 19+ in British Columbia, requiring government-issued photo ID at security checkpoints in accordance with BCLC policy. Minors are prohibited from the gaming floor. For answers to common arrival questions, consult our frequently asked questions.
Governing Law and Contact Information
These terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any legal action or proceeding relating to your access to or use of this site shall be instituted in the courts of the Province of British Columbia.
If you have questions regarding these terms, our editorial practices, or how personal data submitted through reservation forms is handled, please review our privacy policy or contact our desk directly.