Frequently Asked Questions: River Rock Logistics & Booking

Hotel guest self-parking in the West lot is included in the daily $19.99 CAD resort fee (plus tax). For guests seeking valet service, the rate is $33.00 per night. Vehicles requiring over-height parking, such as large vans or small RVs, park in the East Parkade at $25.00 per night. Read our guide to <a href="/parking">parking rates and the garage</a> for vehicle clearance details.

There is no dedicated hotel shuttle advertised by the resort. The most direct connection is the Canada Line SkyTrain. Passengers board at YVR–Airport station, ride two stops to Bridgeport station, and walk across Great Canadian Way to the resort entrance. Single cash/contactless 1-zone adult fare is $3.50 ($2.85 Compass stored value), plus a $6.50 YVR AddFare on trips originating at airport stations. See our <a href="/airport-layover">airport layover stay guide</a> for complete timing.

Bridgeport station is located across the road from the resort lobby. A trip north on the Canada Line to Waterfront station in downtown Vancouver takes approximately twenty minutes. Trains run regularly from roughly 5:00 AM to 1:00 AM daily. Consult our <a href="/canada-line">Canada Line guide</a> for fare zone rules and Compass card options.

Drivers coming from Washington State follow Interstate 5 North to the Peace Arch or Pacific Highway border crossing, continuing onto BC Highway 99 North. After passing through the George Massey Tunnel, take the exits toward River Road in Richmond. Review our step-by-step notes for <a href="/driving-from-seattle">driving up from Seattle</a>.

The minimum check-in age for the hotel is 19. Guests must present a matching credit card and valid photo ID (driver's licence or passport) at check-in. In British Columbia, the legal gambling age is 19+. Under provincial law regulated by the Independent Gambling Control Office (IGCO), every person entering a BC casino must show government-issued photo ID at the entrance for mandatory scanning against provincial exclusion databases. Minors cannot enter the gaming floor. Read our <a href="/responsible-gaming">responsible gaming page</a> for provincial guidelines.

The Hotel Tower contains standard guest rooms, including 1 King (325 sq ft), 2 Queen (325 sq ft), and 1 King Accessible configurations. The Casino Tower consists exclusively of suites, ranging from 1 Bedroom Suites (525 sq ft) to Penthouse and Presidential layouts. The towers are linked by an elevated Sky Bridge. Detailed floor plans are outlined on our <a href="/rooms">rooms page</a>.

The resort includes an indoor pool featuring a water slide and hot tub, open daily from 6:00 AM to 10:00 PM. Access to the pool, slides, and fitness centre is covered under the $19.99 daily resort fee. The property also houses the Absolute Spa on level 2, which offers six treatment rooms for massage and esthetics. Read our <a href="/pool-and-spa">pool and spa review</a> for operational schedules.

Yes. Pets are permitted in designated rooms at a rate of $35.00 CAD per pet per night, capped at a maximum charge of three nights ($105.00 total). House rules state that pets must not be left unattended in guest rooms at any time during the stay.

The resort publishes one specific accessible room category: the 1 King Accessible room located in the Hotel Tower (325 sq ft). The property features level elevator access from the parkades and Sky Bridge entry points. Guests requiring specific mobility features should outline their needs when submitting a request.

You select your travel dates, guest count, and preferred room type on our <a href="/request">reservation request page</a>. Our desk reviews available hotel inventory and sends you an email response with confirmed pricing and payment instructions. No credit card information is collected or stored on our site.

Standard hotel room cancellations must be received 24 hours prior to arrival (by 4:00 PM PST the day before scheduled check-in) to avoid penalty. Prepaid or promotional rate reservations are non-refundable. All cancellations are processed directly by the hotel reservations desk (604-247-8900) or the official booking partner that issued your confirmation.

Ownership of River Rock Casino Resort transferred on 16 June 2026 to a partnership between Petroglyph Development Group (wholly owned by the Snuneymuxw First Nation) and Musqueam Capital Corp. Commercial gaming operations are conducted and managed by the British Columbia Lottery Corporation (BCLC) and regulated by BC's Independent Gambling Control Office (IGCO).